Terms of service

TERMS OF SERVICE
Last updated: 19 October 2026

ABOUT US
Email: contact@westmerewatches.com.
Website: https://westmerewatches.com.

These terms apply to consumer purchases from our website.

ORDERS

Select your goods, review your basket and provide your delivery and payment details at checkout. Please correct any errors before submitting your order.

By placing a paid order, you agree to pay the displayed total. The contract language is English.

If we cannot supply an item or discover a pricing error, we will contact you. We will not charge an increased price without your agreement. If an order is not accepted, any payment taken will be returned promptly.

PRODUCT INFORMATION

Product pages describe the goods and their stated specifications. Screen settings may affect how colours appear, but this does not reduce our obligation to supply goods matching their description.

Follow the care and use instructions supplied with your watch, including any stated water-resistance limitations.

PRICES AND PAYMENT

The applicable currency, product price and delivery charges are displayed before payment. Prices include taxes where required by law.

Available payment methods are shown at checkout.

Applicable import charges and responsibility for paying them must be disclosed before purchase in accordance with our Shipping Policy.

DELIVERY AND RETURNS

The delivery arrangements displayed before purchase and our Shipping Policy form part of your order.

Our Return and Refund Policy explains cancellation, return costs and remedies for faulty or misdescribed goods. Nothing in these terms or policies limits mandatory consumer rights.

RESPONSIBILITY FOR GOODS

Goods normally remain our responsibility until received by you or a person you nominate other than the carrier.

A legal exception applies where you independently appoint a carrier that we did not offer.

Contact us if your parcel is lost, damaged or incorrectly delivered.

WEBSITE USE

You must not misuse the website, introduce malicious code, attempt unauthorised access or use the website unlawfully.

Website content and branding may be protected by intellectual property rights. Use must comply with applicable law.

OUR LIABILITY

We are responsible for foreseeable loss caused by our breach of contract or failure to use reasonable care and skill.

Nothing excludes liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any liability or consumer right that cannot lawfully be excluded.

Goods are supplied for private consumer use. Please contact us before purchasing for resale or business purposes.

PRIVACY AND COMPLAINTS

Our Privacy Policy explains how personal information is handled.

Send complaints to contact@westmerewatches.com with enough detail for us to investigate. We will provide dispute-resolution information where required by applicable law.

GOVERNING LAW

Any choice of law or courts does not deprive consumers of mandatory protections or access to courts available under applicable consumer law.

CHANGES TO THESE TERMS

We may revise these terms for future orders. Changes do not retrospectively alter an existing contract without your agreement or another lawful basis.

You may save or print these terms for your records.