Privacy policy

PRIVACY POLICY
Last updated: 19 October 2026

WHO WE ARE

Email: contact@westmerewatches.com.
Website: https://westmerewatches.com.

INFORMATION WE COLLECT

When you shop or contact us, we process information such as your name, contact details, billing and delivery addresses, order details, transaction references and correspondence.

Our store technology also processes device and usage information, which may include your IP address, browser details, pages visited and cookie preferences.

Payment providers process payment credentials to complete transactions.

HOW WE USE YOUR INFORMATION

We use information necessary to process orders, arrange payment and delivery, handle returns and respond to purchase enquiries. Our lawful basis is performance of our contract with you or steps you request before entering a contract.

We process information needed for tax, accounting and other legal duties on the basis of legal obligation.

For security, fraud prevention and handling legal claims, our legitimate interests are protecting customers, our business and our legal rights, balanced against your rights.

Where processing relies on consent, you may withdraw it without affecting the lawfulness of earlier processing.

Information necessary for payment and delivery is required to fulfil your order. Without it, we may be unable to complete your purchase.

SHARING YOUR INFORMATION

Our store uses Shopify. Information needed to provide your purchase may also be processed by payment providers, delivery or fulfilment providers, customer-support services and professional advisers.

We may disclose information where legally required.

Shopify explains its handling of consumer information at:
https://www.shopify.com/legal/privacy/consumers

RETENTION

We retain personal information according to its purpose, applicable legal obligations and the need to resolve disputes.

We may retain limited information about marketing objections to ensure those preferences are respected.

COOKIES AND SIMILAR TECHNOLOGIES

Essential technologies support functions such as the shopping basket and website security.

Where consent is legally required, optional tracking must not begin until you agree.

YOUR RIGHTS

Depending on the circumstances, you may request access to, correction, deletion, restriction or a portable copy of your personal information.

You may withdraw consent where processing relies on consent. These rights may be subject to legal limits.

To exercise your rights, email contact@westmerewatches.com. We may request proportionate information to verify your identity.

YOUR RIGHT TO OBJECT

You may object at any time to the use of your personal information for direct marketing, including related profiling.

Use the unsubscribe link in a marketing email or contact contact@westmerewatches.com.

You may also object, on grounds relating to your particular situation, to processing based on legitimate interests.

COMPLAINTS

Contact contact@westmerewatches.com with privacy questions or complaints.

You may also complain to the Information Commissioner’s Office:
https://ico.org.uk/make-a-complaint/

CHANGES

We may update this notice when our practices or legal requirements change. The date above identifies this version.